Genesis GV80 Faces Class Action Over Shocking Vibration Issues

Hello.

This is Uniji.

Recently, I have felt a deep concern regarding the ongoing quality issues with the Genesis GV80 and G80.

As a consumer who personally enjoys the Genesis brand, my concern is even greater.

Lately, reports have surfaced about the Genesis GV80, which has proven its safety in the U.S. auto market, experiencing severe vibrations and pulling to one side during driving.

This issue has led to a class-action lawsuit in the United States, raising concerns about the impact on the Genesis brand.

It seems we have reached a point where this situation is affecting the brand's reputation.

Of course, the recent announcement of the refreshed Genesis GV80 model has sparked interest in how much the existing vehicle issues have improved.

People seem to have mixed feelings of both hope and concern regarding these changes.

The issue concerning certain vehicles equipped with the 2.5 turbo gasoline engine arises under specific conditions.

Recently, the Genesis GV80 has come under scrutiny due to vibrations and shaking associated with the 2.5 turbo gasoline engine.

The problem occurs between 1,000 RPM and 1,500 RPM under specific conditions, including high gear ratios beyond 3rd gear and driving on flat, straight roads, resulting in noticeable steering wheel vibrations.

Of course, some consumers report experiencing similar issues even on steep hills, indicating that we need to take a broader view of this problem.

Consequently, this issue has sparked heated discussions in automotive communities, with many sharing their experiences and increasing the number of related cases.

Hyundai's response to the vibration issue in the Genesis GV80 2.5 turbo gasoline vehicles

After assessing the vibration levels at service centers, Hyundai plans to replace the semi-active engine mount control unit.

What is a semi-active mount?

This component supports the engine and secures it to the chassis, absorbing vibrations generated by the engine to reduce the vibrations that enter the cabin.

(Engine mount installed in the Genesis GV80)

The active engine mount controls vibrations and shaking, but does every GV80 use the same mount?

Regarding the recent vibration issues, the 3.5 turbo gasoline and 3.0 diesel vehicles did not exhibit the same problems found in the 2.5 turbo gasoline vehicles.

Unlike the 2.5 turbo gasoline vehicles, the engine mounts in the 3.5 turbo gasoline and 3.0 diesel vehicles have electronic controls, while the mounts in the 2.5 turbo gasoline vehicles feature active control.

Of course, I cannot definitively say what exactly caused the issue or what the solutions might be due to my lack of specialized knowledge about vehicles.

However, I believe it is reasonable to raise some doubts about this situation.

Therefore, I am curious whether switching from active to electronic control could improve the vehicle's issues from a consumer's perspective.

The Genesis GV80 features two types of engine mount control (ECM and ACM), divided into electronic and active types.

Where did Hyundai's awareness of vehicle quality go? Is it merely a one-time concern?

Last year around this time, Hyundai launched an internal campaign to raise awareness about quality issues.

To raise awareness, they urged employees to take pride in the Genesis brand.

They asked manufacturers to maintain ongoing communication with customers.

They emphasized paying attention to both significant and minor quality issues.

They conveyed that quality encompasses everything from post-service to customer experience.

They also encouraged consumers to voice their concerns to manufacturers.

However, a year later, the ongoing quality-related controversies surrounding the Genesis brand overshadow the internal campaign aimed at raising awareness about quality.

This situation significantly impacts the Genesis brand image.

As someone who appreciates the Genesis brand, I believe it's time to reflect once again on last year's quality awareness campaign.

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